Sunday, November 26, 2006

Dame Anita Roddick, Founder of " Body Shop", 2nd Generation Italian

The ANNOTICO Report

 

Dame Anita Roddick, a second-generation Italian immigrant, is the self-styled hell-raiser of the business world and one of the UK's favourite entrepreneurs, as founder of  the "Body Shop",  a cosmetics company dedicated to producing and retailing ethical beauty products. The Body Shop was voted the second most trusted brand in the United Kingdom, and 28th top brand in the world.

 

Now 31 years old, The Body Shop is a multi-local business with 1,980 stores serving over 77 million customers in 50 different markets in 25 different languages and across 12 time zones, that she sold to L'Oreal in 2006 for 650 million lbs, making her family worth in excess of $100 million.

But she takes greater pride in her now fulltime activism regarding the issues that she cares passionately about  social responsibility, respect for human rights, social justice, the environment and animal protection.

 

She rails against MNC (Multi National Corporations) and claims they harbor more criminal activity than anywhere else, and that they have no soul.(Of course this is of some concern to her parent corporation!!)

 

Anita was born in 1942 in Littlehampton, a small Sussex seaside town in England, as the child of an Italian immigrant couple. she was a natural outsider, and was drawn to other outsiders and rebels. Anita also had a strong sense of moral outrage. She trained as a teacher, and after an extended working trip around the world, her mother introduced her to a young Scotsman named Gordon Roddick. Their bond was instant. They married in 1970.

 

Her childhood, and family are seldom spoken about, but I have discovered Anita was born in a bomb shelter during WWII. Her mother, Gilda, brought up her four children alone after divorcing her first husband, Donny, and marrying his cousin, Henry, who died two years later. The family ran a cafi where the children were required to work at weekends and after school. It wasn't until Roddick was 18 that she learned that Henry was her real father, and that she was the result of an affair. Roddick was relieved, for Donny was irascible. Gilda inspired in her children a work ethic and a respect for natural remedies: they soaked smelly socks in crushed ivy, learned that olive oil was good for the hair.

Nor have things always run smoothly with Gordon, who, in 2000, had an affair. At the time Roddick declared that they had an open marriage. Later she qualified it by explaining that she meant that they had different and separate interests, rather than it being open in the sexual sense. While Gordon loves polo and golf, his wife would rather spend six months travelling with a vagrant in America to highlight the causes of poverty.

 

Dame Anita's radical approach

BBC News

By Laura Cummings
BBC News Online business reporter

17 July, 2003

Dame Anita Roddick, the self-styled hell-raiser of the business world and one of the UK's favourite entrepreneurs, reveals why retirement from the Body Shop has made her even more radical.

The Body Shop name may conjure up images of cocoa butter moisturiser and tea-tree facial oil - but its founder says the company was always about challenging business ethics.

"There is no more powerful institution in society than business," says Dame Anita in her book 'Business as Unusual'.

"I believe it is now more important than ever before for business to assume a moral leadership."

Such idealism didn't always sit well with her counterparts in the City.

As the Body Shop became a global brand and more preoccupied with commercial realities, Dame Anita's radicalism was seen by insiders as more of a liability than an asset.

Last year she stepped down as the co-chair of the Body Shop and decided to take a backseat at the company she set up more than 25 years ago.

Not just about vitamin E cream...

Stepping down hasn't diminished her need to shake up convention - ethically, socially and environmentally.

Her activism is palpable the minute we meet - she is smaller than anticipated but with an intense energy, leaving you feeling that anything is possible.

The Body Shop, she insists, was always about communicating issues and campaigns - even if the cocoa-butter buying customers didn't always realise it.

"The politicism of the Body Shop has always been its DNA - the shops became our billboards.

"I don't give a damn if we were made successful by Mrs Rosie Brown who loved her vitamin E cream. Behind us there was a tacit acceptance of what we were doing."

Campaigns included a nationwide petition against animal testing that helped change the law after four million people signed it.

The Body Shop also had the first childcare centre attached to a workplace in England.

Since giving up her role as co-chair, her activism has blossomed. "I'm getting more radical," she says.

Entrepreneurship

The Body Shop was started when her husband Gordon Roddick was riding horseback from Argentina to New York (after the style of Swiss explorer Aimi Tschiffley) while she had two small children to support.

Dame Anita describes the founding of the company as an act of survival.

She says her enterprising streak - the Body Shop followed an attempt to run a picture-framing shop, a hotel and a restaurant - was born of her sense of "difference", coming from an Italian family in a small Sussex town.

"Entrepreneurs are obsessed with freedom... and have an enormous work ethic," she says.

But she concedes: "We couldn't organise ourselves out of a paper bag!"

Dangerous wealth

There is, of course, an inherent irony in a company that tries to challenge conventional business methods and then becomes incredibly profitable.

"I didn't want to be like any other chief executive," says Dame Anita as she explains the reasoning behind her more unusual business trips, including spending a week with a "vagabond".

Yet the Body Shop has been making profits of about #25m since the mid-1990s, even with a recent slump in sales.

"Being wealthy can corrode human spirit but it also allows you to be generous."

Nonetheless, the group has received its fair share of flak for what critics claim was a gap between its ethical image and its products.

Dame Anita insists "frugality was always there".

Profits were ploughed not into private jets and lavish offices, but into funding in-house campaigns for human rights, a community care department and an environmental projects team.

Dame Anita also insists their "green" approach to business served them well.

"Our naivety was our strength - we didn't realise we couldn't bring our hearts to the workplace."

Her timing was also immaculate - the Body Shop's heyday in the early 1990s coincided with greater public awareness of the environment.

Hypocritical?

There was, however, the unavoidable moral dilemma - what to do if your board doesn't support the political stance you are passionate about?

Dame Anita says she "walked to the brink" during the first Gulf crisis, threatening to walk out when directors expressed scepticism about the Body Shop's anti-war protests.

She was "saved" by two truck drivers who had seen the reality of war and spoke out at a company meeting.

The potential discord didn't end there.

City analysts have suggested her "anti-City" attitude was ill-grounded for a company that raised funds by listing on the London Stock Exchange.

"It's massively hypocritical," retail analyst Richard Ratner told BBC News Online.

"If making money from the City, you've got a nerve criticising the very people you're taking money from."

Running scared

One of Dame Anita's biggest gripes with business is that "people are too timid".

"We are living our comfort off the back of slaves," she says.

Her latest book, "A Revolution in Kindness", she describes as an attempt to look at "what our world would look like if we valued basic human kindness above all other ideals, such as wealth and power".

She sent a copy to a member of the Angola 3 - one of three prisoners she has been campaigning to free from Angola Prison in Louisiana, believing they were wrongfully imprisoned for murder 30 years ago.

The book was banned from the prison. "They fail to see the irony," she says. "Now they have declared 'kindness' the enemy. How revealing is that?"

It was last month, in the "belly" of her Louisiana jail, that she received the news she had been made a dame in the Queen's Birthday Honours List.

Inevitably, she saw her accolade, awarded for services to business, as yet another spur for her activism.

"I hope it will push me to be even more radical," she responded at the time.

http://www.business-standard.com/lifeleisure

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Maximizing the Value of Celebrity Name Recognition

 

Dame Anita Roddick, DBE

Founder of The Body Shop

Dame Anita Roddick, DBE started The Body Shop in 1976 simply to create a livelihood for herself and her two daughters, while her husband, Gordon, was trekking across the Americas. She had no training or experience and her only business acumen was Gordons advice to take sales of #300 a week. Now 28 years strong, The Body Shop is a multi-local business with 1,980 stores serving over 77 million customers in 50 different markets in 25 different languages and across 12 time zones.

Mrs. Roddick was born in Littlehampton in 1942, the child of an Italian immigrant couple in an English seaside town. She trained as a teacher but an educational opportunity on a kibbutz in Israel eventually turned into an extended working trip around the world. Soon after she got back to England, her mother introduced her to a young Scotsman named Gordon Roddick. Their bond was instant. They married in 1970.

I! t wasnt only economic necessity that inspired the birth of The Body Shop. Her early travels had given her a wealth of experience. Mrs. Roddick had spent time in farming and fishing communities with pre-industrial peoples, and been exposed to body rituals of women from all over the world. Also the frugality that her mother exercised during the war years made her question retail conventions. Why waste a container when you can refill it? And why buy more of something than you can use? Taking a cue from her mother, Anita reused everything, refilled everything and recycled all she could. The foundation of The Body Shop's environmental activism was born out of ideas like these.

The Body Shop has always been recognizable by its green color, the only color that she could find to cover the damp, moldy walls of her first shop. She opened a second shop within six months, by which time Gordon was back in England. He came up with the idea for 'self-financing' more new stores, whi c! h sparked the growth of the franchise network through which The Body Shop spread across the world. The company went public in 1984.

Mrs. Roddick believes that businesses have the power to do good. That's why the Mission Statement of The Body Shop opens with the overriding commitment, To dedicate our business to the pursuit of social and environmental change. In 1997 Mrs. Roddick helped to launch The New Academy of Business, a masters degree course at Bath University, with the aim of reforming business education for the new century. Mrs. Roddick has earned honorary degrees from nine different schools and has been awarded dozens of business, communication and human rights awards, including knighthood, the distinction of DBE (Dame Commander of the British Empire).

The Body Shop and Anita Roddick have always been closely identified in the public mind. Today, it is impossible to separate the company values from the issues that she cares passionately about  soci a! l responsibility, respect for human rights, the environment and animal protection, and an absolute belief in Community Trade. But The Body Shop is not a one-woman-show  its a global operation with thousands of people working towards common goals and sharing common values. Thats what gives The Body Shop its campaigning and commercial strength and continues to set it apart from mainstream business.

Anita is now a Non-Executive Director of The Body Shop and a Creative Consultant, which means she can get back to doing what she does best - pushing at the edge of ideas, innovating and infusing the business with her ongoing excitement about the possibilities. Anita will also continue to travel the world in search of great new ingredients and ways of improving the standard of living for the farmers that grow the ingredients and their surrounding communities.

In 2000, Mrs. Roddick published her autobiography Business As Unusual and in 2001, she edited Take ! It Personally, a collection of provoking through piece to challenge the myths of globalization and the power of the WTO. The excitement and success of these books prompted her to start her own communications company, Anita Roddick Publications, to advance and celebrate human rights, the environment and creative dissent. On a mission to manufacture "weapons of mass instruction," Brave Hearts, Rebel Spirits: A Spiritual Activist's Handbook and A Revolution in Kindness were published in 2003. She launched her own website in 2001, www.anitaroddick.com. Amidst all of this, Anita will be looking for new projects in her continued campaign for human rights and the environment.

 

 

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